HSBC's Restructuring in India


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Please note:

This case study was compiled from published sources, and is intended to be used as a basis for class discussion. It is not intended to illustrate either effective or ineffective handling of a management situation. Nor is it a primary information source.

Case Details:

Price:

Case Code : BSTR148 For delivery in electronic format: Rs. 300;
For delivery through courier (within India): Rs. 300 + Rs. 25 for Shipping & Handling Charges

Themes

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Case Length : 12 Pages
Period : 1999-2004
Organization : HSBC India
Pub Date : 2005
Teaching Note : Not Available
Countries : India
Industry : Banking

Abstract:

The case discusses the operations of HSBC Group in India and the measures taken by HSBC India in recent times to achieve a faster growth.

It discusses in detail the reorganization program launched by Booker, the CEO of HSBC India to transform the conservative institution into an aggressive, performance-oriented one.

The case discusses in detail various internal reorganization measures including the introduction of new work principles, downsizing, organizational reshuffling and greater focus on potential growth areas.

Issues:

» The need for old and well-established organizations to change their outlook and the way they operate along with the changing times so as to compete with smaller, nimble-footed competitors successfully

» Examine the restructuring program implemented by HSBC India to revive its financial performance

» Critically analyze the strategies adopted by Niall SK Booker to make HSBC India an aggressive, performance-oriented organization

» Chart a growth strategy for HSBC India in the near future

Contents:

  Page No.
Introduction 1
Background Note 2
HSBC in India 3
The Restructuring 3
The Benefits 7
Looking Ahead 8
Exhibits 9

Keywords:

Case, HSBC India, HR Restructuring, Work Culture, Downsizing, Voluntary Retirement Scheme, Growth Strategy, Restructuring Program, Indian Banking Industry and Performance Orientation.

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